Sue Menzie

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Postgraduate Certificate Healthcare Quality Improvement 

My existing role is in quality improvement. I chose to undertake the PgCert in Healthcare Quality Improvement in 2019 to build on and consolidate knowledge. The experience was invaluable. Not only did it provide information on quality improvement methodology, but the online discussion boards and tutorials gave the opportunity to communicate with peers from varied backgrounds with a large collective experience. It is rare to have the opportunity for discussion like this in the work environment. Taking time to reflect and consider other's opinions along with guidance from the tutors provided openings for good learning.

I have learned to be more considerate in my approach. This has transferred to my work environment where I find myself questioning and seeking information or alternative views more regularly to gain greater insight. I have also learned to listen more effectively to others and to dedicate time to consider and respond. 

sue-menzie

Study with us - PgCert in Healthcare Quality Improvement at LCC UHI